What we hold, why we hold it, and how to get it back.

We collect what we need to do the work and nothing else. We do not sell personal information, and we do not use advertising or tracking cookies.

What we collect

From candidates: contact details, employment history, qualifications, compensation expectations, work authorisation and clearance status, references. From clients: business contact details and requirements. From visitors: what you submit through our forms.

Where it comes from

Directly from you, from public professional sources, from referrals, or from a client during an engagement. Where we approach you from a public source we identify ourselves and our purpose at first contact.

Why we use it

To assess suitability and make introductions, to carry out market and supplier research in aggregate, to communicate about engagements, and to meet legal obligations.

Who sees it

A client sees candidate information only with that candidate’s consent and only for the role discussed. Service providers who support us are bound by confidentiality. Some store data outside Canada, where local law may apply.

Our conflict rule

We do not work both sides of a placement or a sourcing decision. If we are mapping your supply base, we are not selling into it.

How to get it back

Request access, correction or deletion at any time, or withdraw consent. Write to privacy@defca.ca and we respond within thirty days. Unsatisfied? The Office of the Privacy Commissioner of Canada is at priv.gc.ca.

This is a general statement of our practices and is not legal advice. If you have specific compliance requirements, tell us and we will address them directly.